Policies & Guidelines

Overnight Guests -
Arrival and Departure

Check-in is available between 3:00 PM and 6:00 PM. If you anticipate arriving outside of this window, please contact us in advance at +1 (352) 999-5586 to make arrangements. Check-out is at 11:00 AM. Late check-out may be available upon request and is subject to availability. An additional fee of $50 will apply.

Cancellations and Refunds

A deposit is required to confirm all reservations. We understand that plans can change, and we strive to accommodate our guests as best as possible. For standard room reservations, cancellations must be made at least 14 days prior to your scheduled arrival. For holidays, special events, and multiple room bookings, a minimum of 30 days' notice is required. Full property buyouts, weddings, and other group reservations are non-changeable and subject to a 90-day cancellation policy.

Please note that reservation deposits become non-refundable if cancellations are made after the applicable deadline. We appreciate your understanding, as these policies help us maintain a high level of service and hospitality for all of our guests.

Private Event Reservation
& Guest Count Policy

To confirm any private reservation at Emberwood Manor—including private dinners, cooking classes, and other events—a non-refundable deposit of 50% of the total estimated cost is required at the time of booking. This deposit secures your date and will be applied toward your final balance.

Final guest count must be confirmed no later than 48 hours prior to your event. Any changes to the number of guests made after this time will not alter the final invoice. You will be responsible for the full amount based on the most recent guest count confirmed before the 48-hour deadline. This policy ensures we can prepare appropriately and maintain the high standard of service our guests expect. This Policy does not include Private Events and Weddings, please refer to your Event Contract for Guest Count Policies.

Use of Manor Amenities

Guests of Emberwood Manor are welcome to enjoy shared spaces such as the pool, library, and lounge. However, access to these areas may be limited or restricted during private events. Exclusive access to all interior and exterior common areas is only guaranteed with a full-property booking under the “Ultimate Emberwood” package.

Smoking, Vaping, Substance Use

To ensure the comfort, health, and safety of all guests, Emberwood Manor is a completely smoke-free property. Smoking and vaping of any kind—including e-cigarettes, cigars, pipes, and cannabis—are strictly prohibited anywhere on the premises, including all indoor and outdoor areas, guest rooms, cottages, porches, gardens, and common spaces. Possession or use of medicinal marijuana on the property is prohibited unless expressly approved in writing by Emberwood Manor prior to Guest’s stay or event. Documentation demonstrating lawful medical need and compliance with applicable state laws must be submitted and approved in advance. The use or possession of illegal substances and underage drinking are strictly prohibited. For safety and preservation of the Manor, the burning of candles, incense, or open flames is not permitted anywhere on the property. Guests who violate this policy will be required to vacate the premises immediately and will incur a $300 cleaning and restoration fee. No refunds will be issued in such cases.

Children

We warmly welcome well-behaved children ages 10 and older as individual guests and delight in treating them like royalty during their stay. Should you need any special amenities or accommodations for your child, please feel free to inquire with the innkeepers in advance.

For full property buyouts and special events, children of all ages are welcome to join in the celebration.

Pets

We are pleased to welcome canine companions in The Cottage at Emberwood Manor. Guests may bring up to three dogs, with a fee of $50 per dog, per night. For the comfort and safety of all guests, we kindly ask that pets remain leashed while on the property and are not permitted on furniture. A designated pet relief area is available, and we ask that owners promptly clean up after their pets. Please note that dogs are not allowed in the main house, on the farm property, or within any farm animal enclosures.

Pool and Hot tub

Guests are welcome to enjoy the pool and hot tub from dawn until dusk. Appropriate swimwear is required at all times. Please note that there is no lifeguard on duty—use of the pool and hot tub is at your own risk.

For the safety and comfort of all guests, children must be supervised at all times, and glassware is strictly prohibited in the pool and hot tub areas.

Damages

At Emberwood Manor, we take great pride in maintaining a clean, comfortable, and well-appointed environment for all of our guests. We kindly ask that you treat the property and its furnishings with care and respect during your stay. Guests will be held responsible for any damage, loss, or excessive cleaning required due to negligence or misuse. Charges for repairs, replacements, or additional cleaning will be assessed accordingly and may be applied to the payment method on file.

Décor & Environmental Safety

To protect the health and safety of our farm animals and preserve the natural environment of Emberwood Manor, the use of glitter, plastic confetti, sequins, microplastics, balloon releases, or similar decorative materials is strictly prohibited anywhere on the property, including indoor and outdoor spaces. Any décor that sheds, scatters, or cannot be fully contained and removed is not permitted. Guests are responsible for ensuring that all decorations brought onto the property comply with this policy. Violations may result in additional cleaning or restoration fees, and Emberwood Manor reserves the right to require immediate removal of prohibited items or to end an event without refund if necessary to protect guests, staff, animals, or the property.

Keys and Access

Guests are responsible for the return of all keys. A replacement fee of $25 will be charged for any key that is lost, not returned, or otherwise removed from the property without authorization.

Security Cameras

& Recording in Common Areas

For the safety, security, and protection of our guests, staff, animals, and property, Emberwood Manor utilizes video recording in select public and common areas of the property. These areas may include, but are not limited to, entrances and exits, driveways, parking areas, exterior grounds, and shared indoor spaces.

There are no recording devices located inside guest rooms, private accommodations, or private restroom areas. Monitoring is conducted solely for security purposes and is not used for marketing or guest surveillance. By entering the property, guests and all members of their party acknowledge and consent to being recorded in these public and common areas. Any attempt to tamper with, disable, or interfere with security equipment is strictly prohibited and may result in immediate removal from the property without refund, as well as additional fees or legal action if necessary.

Privacy & Payment Security

Your privacy is important to us. All personal and payment information shared with Emberwood Manor is securely processed through ResNexus, our trusted reservation platform. Credit card details are encrypted, PCI-compliant, and never stored on-site. We will never share or sell your information, and it is used solely to support your stay and enhance your experience.

To learn more, you can view our full Data Privacy Policy.

Accommodation-Only Hotel

Any use of the Manor or its surrounding grounds beyond standard guest lodging must receive prior written approval from management. This includes, but is not limited to, wedding or engagement photography, commercial photo or film shoots, product launches, group gatherings, and other events or activities outside the scope of overnight accommodations.

Responsibility for Guests,
Invitees & Vendors

The individual who books, signs for, or financially secures a reservation or event at Emberwood Manor (“Primary Guest”) assumes full responsibility and liability for the conduct and compliance of all individuals on the property in connection with their stay or event. This includes, but is not limited to, overnight guests, event attendees, family members, invitees, vendors, contractors, and service providers.

All persons present on the property—regardless of whether they personally signed Emberwood Manor’s policies—are required to comply fully with all rules, policies, and guidelines established by Emberwood Manor. Any violation of Emberwood Manor’s policies by any member of the Primary Guest’s party may be treated as a violation by the Primary Guest. Emberwood Manor reserves the right to assess fees, require immediate removal from the property, or terminate a stay or event without refund, with all resulting costs, damages, or penalties charged to the Primary Guest.

Right to Refuse Service
& Immediate Removal

Emberwood Manor reserves the right, at its sole discretion, to refuse service or require any guest or group to vacate the property at any point during their stay or event if their behavior is disruptive, unsafe, harmful to other guests, staff, animals, or the property, or if they fail to comply with any of Emberwood Manor’s policies. This includes, but is not limited to, violations related to smoking, substance use, unauthorized events or activities, excessive noise, property damage, or conduct that interferes with the comfort, safety, or enjoyment of others. In such cases, no refunds will be issued, and additional charges for damages, cleaning, or restoration may apply.

Indemnification & Hold Harmless

The Guest agrees to indemnify, defend, and hold harmless Emberwood Manor, including its owners, employees, agents, and representatives, from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses, including but not limited to attorneys’ fees, court costs, and other legal expenses, whether incurred at the trial or appellate level or in connection with any bankruptcy, reorganization, insolvency, or similar proceeding. This indemnification applies to any claims or liabilities arising directly or indirectly from Any breach of Emberwood Manor’s policies or agreements by the Guest or any member of the Guest’s party, vendors, or invitees; or Any failure by the Guest to comply with their obligations during their stay or event at Emberwood Manor. The provisions of this section shall survive the completion, expiration, or earlier termination of the Guest’s stay, reservation, or event.

Other

If you have any dietary restrictions or food allergies, please inform us at the time of your reservation so we can accommodate your needs with care and attention.

Agritourism Notice

As part of our commitment to sharing the beauty and bounty of rural Florida, Emberwood Manor is proud to operate as an agritourism destination. Guests are invited to enjoy curated experiences that may include culinary classes, garden tours, or seasonal events that connect them to the land and local heritage.

In accordance with Florida Statute §570.89 by choosing to participate in any on-site experiences, guests acknowledge and accept related risks as part of their visit.

Overnight Guests -Arrival and Departure